Help

Contact & Support

Questions about the tracker, the data, or the estimate tool? Here is how to reach us and what we can help with.

Contact us

The fastest way to reach the ImmiLane team is by email. We read every message and typically reply within one business day.

support@immilane.com

Good things to include in your message: what page or feature you were using, the filing month or employer you were looking at, your browser or device, and a screenshot if something looked wrong. The more context you give, the faster we can help.

What we can and can't help with

We can help with: questions about how the tracker, charts, employer search, and the estimate tool work; data that looks incorrect or out of date; feature requests; and general questions about reading the dashboard.

We can't help with: legal advice, case-specific predictions, or anything that requires reviewing your immigration file. ImmiLane is a data tool, not a law firm. For advice on your situation, please consult a licensed immigration attorney.

Common questions

Where does ImmiLane's data come from?

All case data is derived from the U.S. Department of Labor's public labor-certification disclosure data and the FLAG (Foreign Labor Application Gateway) system at flag.dol.gov. We re-scan it several times a day and display aggregated statistics. We do not publish personal applicant information.

Why doesn't my individual case number appear?

ImmiLane works with aggregated, employer-level and filing-month-level data rather than a per-applicant case lookup. You can find your employer in the search box and see how its filings for your month are moving. Newly filed cases can also take time to appear in the DOL's published data.

How accurate are the timeline estimates?

Estimates are projections built from the DOL's recently observed clearance pace, not guarantees. Audits, supervised recruitment, and shifts in DOL output can move your actual date in either direction. See the methodology guide for exactly how the estimate is built.

Is ImmiLane affiliated with the government?

No. ImmiLane is an independent project and is not affiliated with or endorsed by the Department of Labor, USCIS, or the Department of State.

Looking for background reading instead of support? Browse the ImmiLane guides library or read about who builds ImmiLane.

Informational only — not legal advice. ImmiLane is an independent data project and is not affiliated with or endorsed by the U.S. Department of Labor, USCIS, or the Department of State. Processing patterns change; verify specifics with official sources and a licensed immigration attorney before relying on them for your case.